Real-world timing · Australia-wide
How long will it take?
Realistic door-to-door turnaround times by state. Based on Australia Post Parcel Post / Express Post + our workshop queue. We update these monthly based on actual job timing.
Standard service
Total time, door to door (Standard)
From the day you drop the package at AusPost to the day it lands back on your doorstep, repaired.
| Where you're posting from | Post in | In workshop | Post back | Total |
|---|---|---|---|---|
| NSW (Sydney, Newcastle, Wollongong) | 1-2 d | 1-3 d | 1-2 d | 3-7 days |
| NSW (regional) | 2-4 d | 1-3 d | 2-4 d | 5-11 days |
| ACT (Canberra) | 2-3 d | 1-3 d | 2-3 d | 5-9 days |
| VIC (Melbourne) | 2-3 d | 1-3 d | 2-3 d | 5-9 days |
| VIC (regional) | 3-5 d | 1-3 d | 3-5 d | 7-13 days |
| QLD (Brisbane, Gold Coast) | 2-4 d | 1-3 d | 2-4 d | 5-11 days |
| QLD (regional) | 4-6 d | 1-3 d | 4-6 d | 9-15 days |
| SA (Adelaide) | 3-4 d | 1-3 d | 3-4 d | 7-11 days |
| WA (Perth) | 5-7 d | 1-3 d | 5-7 d | 11-17 days |
| WA (regional) | 7-10 d | 1-3 d | 7-10 d | 15-23 days |
| TAS (Hobart) | 4-6 d | 1-3 d | 4-6 d | 9-15 days |
| NT (Darwin) | 6-8 d | 1-3 d | 6-8 d | 13-19 days |
All times in business days. Excludes weekends and public holidays.
Express & Priority
Want it faster?
Two ways to cut total time: skip the queue, and upgrade to Express Post both ways.
Express ⚡ +$59
- 📨 Express Post inbound & return (vs Parcel Post)
- ⚡ Workshop within 24hr of arrival (vs queue)
- 📲 SMS updates at each milestone
- 🎯 Typical total: 3-5 days door-to-door from anywhere in Australia
Priority 🔥 +$149
- 📨 Express Post both ways
- 🔥 Same-day repair on arrival (start the moment it lands)
- 📞 Direct line to your tech (not the front desk)
- 🎯 Typical total: 2-4 days door-to-door