How it works
Nothing to pay upfront. No money down. A flat $100 shipping (both ways, fully insured) is added to your final invoice only if you approve the repair. We make it cheaper to fix your console than buy a new one — and we make it ridiculously easy.
Book online
2-minute form. Free. We email a prepaid AusPost label within an hour.
Drop & post
Print label, stick on any box, drop at the post office. Nothing to pay today.
Expert diagnosis
Console arrives, we open it, photograph it, find the fault — within 24 hours.
Fixed quote
You get photos + a fixed price by email. No hidden fees. No surprises.
Approve & pay
One-click secure payment (Stripe → NAB). Once paid, we fix & test.
Repair & return
Express Post back with tracking. 3-month workmanship warranty.
Two safety nets
Most consoles we can fix. For the few we can't, you picked your fallback when you booked:
Trade it in (free)
We keep the console for parts. You get a trade-in offer — cash via bank transfer, or store credit (1.3× value) toward a repair, accessory, or refurbished console.
Mail it back unfixed ($88 + post)
We pack it up and ship it back to you as-is with tracking. You only pay the return postage — no diagnostic charge.
Strict but fair
The prepaid label and diagnosis cost us real money upfront — we only recover shipping (the flat $100) if you approve the repair. So our payment timeframes are firm.