Console Repair Hobart
Nothing to pay upfront — no repair without your approval. Mail-in PS5, Xbox or Switch repair from anywhere in Hobart — we email you a prepaid AusPost label, you drop it off, we diagnose it — no repair without your approval ($88 service fee if you don't proceed).
Mail-in from anywhere in Hobart
We collect, fix, and post your console back — fast. From the CBD to the outer suburbs.
…and every other suburb across Hobart.
How Hobart mail-in works
Book online (free)
Fill the booking form. We email you a prepaid, insured AusPost label within an hour.
Drop & post
Print label, pack the console, drop at any Aus Post in Hobart. Nothing to pay today.
We diagnose it
Console arrives, we open it, take photos, email you a fixed quote within 24hr.
Approve & pay
You approve, you pay. We fix & ship it back tracked. 3-month workmanship warranty.
Hobart to Charlestown, and back
The workshop is at 193 Pacific Highway, Charlestown NSW 2290, about 10 km from the Newcastle CBD. From Hobart that is about 1,746 km by road, and the road is not even continuous. Tasmania is an island, so cars cross Bass Strait on the Spirit of Tasmania. You post it. Hobart to Charlestown is an interstate Australia Post lane, so the interstate speeds apply: Parcel Post 3 to 6 business days, Express Post 1 to 3. Those are Australia Post's published figures, not ours. We quote ranges because next-business-day Express Post only applies inside Australia Post's network, and our Charlestown postcode is not on that list.
| Tier | Postage each way (Australia Post) | Door-to-door | Extra |
|---|---|---|---|
| Standard | Parcel Post, 3 to 6 business days | 3 to 8 business days | $0 |
| Express Post | Express Post, 1 to 3 business days. Workshop starts within 24 hours of arrival | 2 to 4 business days | +$49 |
| Express Workshop | Express Post Platinum both ways, same-day in the workshop (in by 11am, out by 5pm) | 1 to 3 business days | +$129 |
Shipping is a flat $100 both ways, fully insured, added to your invoice only if you approve the repair. Every tier includes the 3-month workmanship warranty. Postage speeds are Australia Post's published figures; next-business-day Express Post applies inside its network only, which is why we quote ranges.
The faults we see most, wherever they are posted from: PS5 HDMI port, PS5 won't turn on, PS5 white light, PS5 disc drive, controller stick drift, Xbox Series X won't turn on, Nintendo Switch repairs. Every one of them is a fixed price with photos before you pay.
Australia Post lists Tasmanian postcodes 7000 to 7019, 7050 to 7053 and 7055 inside its Express Post next-business-day network. That takes in Hobart city (7000), Sandy Bay (7005), Glenorchy (7010), Bellerive and Howrah (7018) and Kingston (7050). Launceston (7250) is on the list too. Our end is the catch: Charlestown 2290 is not among the NSW postcodes Australia Post lists, and eligibility depends on both ends. So Express Post from Hobart is 1 to 3 business days on Australia Post's figures, not a promised next-day run. Plan on the range.
Hobart questions, answered
How long does mail-in console repair from Hobart take?
From Hobart the postage takes 5-7 business days each way. Repairs are usually completed within same calendar day if in by 11am, else within 24 hours. Total turnaround is typically 3-8 business days door-to-door.
How much does it cost to ship my console from Hobart?
A padded Australia Post satchel is covered — we email you a prepaid, insured label upfront. We send your repaired console back via Express Post — included in the flat $100 insured shipping on every approved repair.
What if my console can't be fixed?
We give you an honest answer either way. If you take the device back without a repair, it's our standard $88 service fee plus postage — or we'll offer trade-in credit instead.
Do you offer a warranty?
Yes — every repair comes with a 3-month workmanship warranty. If the same fault returns at any point we'll fix it free and cover return postage.
Is Hobart inside the Express Post next-business-day network?
Hobart's side is. Australia Post lists Tasmanian postcodes 7000 to 7019, 7050 to 7053 and 7055 as eligible, which covers Hobart city, Sandy Bay, Glenorchy, Bellerive and Kingston. Our Charlestown workshop, postcode 2290, is not on the NSW list, and Australia Post says eligibility depends on both the sending and receiving postcode. So we quote Express Post at 1 to 3 business days each way, which is Australia Post's interstate figure, and 2 to 4 business days door-to-door on the Express Post tier.
Is it worth driving the console up from Hobart instead of posting it?
No. Newcastle is about 1,746 km by road, and there is no unbroken road anyway. Tasmania is an island, so a car has to cross Bass Strait on the Spirit of Tasmania. Post it. The label we email you is prepaid and insured, the flat $100 covers both directions, and it only goes on your invoice if you approve the repair.
Does being interstate change the price or the cover?
No. Shipping is a flat $100 both ways, fully insured, whether you are in Hobart or next door to the workshop. It goes on the final invoice only if you approve the repair. What changes is the postage time. Australia Post's interstate figures are 3 to 6 business days for Parcel Post and 1 to 3 for Express Post, against 2 to 4 and 1 to 2 within a state. So on the Standard tier, plan on the long end of the 3 to 8 business day range. If the days matter, take Express Post for the extra $49.